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After all, who doesn’t want the free airport lounge access, flat seats and superior VIP service both on board and on the ground.Whilst the free airline upgrade is sought-after, the reality these days is that it rarely happens to the “average” passenger.Click here to view the full size image (1,020×2,000, 229KB) of .
That leaves 28 oversold passengers and 28 vacant seats.
Now the simplest solution would be to offer 28 upgrades directly into the vacant seats.
We fill these by upgrading 28 premium economy passengers to business class, leaving 16 open seats in the premium economy cabin.
Finally we can upgrade 16 economy passengers to premium economy thus filling the entire plane.
For example, consider an aircraft with a seating configuration of 127-39-42-8 in economy, premium economy, business and first class, respectively.
Now, say the airline has actually sold 146 economy, 51 premium economy, 19 business and 3 first class tickets on a particular flight.
But first, let’s take a closer look at the mechanics of an operational upgrade process.
Airlines routinely oversell seats on flights in order to maximise revenue and increase load factors.
In other words, it works out how many tickets they can oversell on a flight.
Every so often there will simply be too many passengers turning up at the airport and not enough available seats on the flight.