Under these new payments models, physicians are considered critical to successfully delivering coordinated, evidence-based care that eliminates waste and inefficiencies while improving quality and reducing costs.AHC views physician leaders as essential to capitalizing on the opportunities available through care redesign.
Faculty have found the case provides a wide canvas to discuss supply chain issues, examine marketing practices, and encourage creative solutions to business problems.
The case describes AXA’s corporate responsibility (CR) function.
AHC operates 15 hospitals, more than 200 clinics, and 82 retail pharmacies.
It employs more than 30,000 caregivers, including 1,400 physicians and 600 advanced practice providers.
The case allows faculty to lead a discussion about training, marketing in emerging economies, and various ways of providing social benefit.
The case highlights the synergies as well as trade-offs between pursuing these triple benefits.The cases also draw on Yale’s continued emphasis on corporate governance, ethics, and the role of business in state and society.Of note, nearly half of the most popular cases feature a woman as either the main protagonist or, in the case of raw cases where multiple characters take the place of a single protagonist, a major leader within the focal organization.While nearly a fourth of the cases were written in the past year, some of the most popular, including Cadbury and Design at Mayo, date from the early years of our program over a decade ago.Nearly two-thirds of the most popular cases were “raw” cases - Yale’s novel, web-based template which allows for a combination of text, documents, spreadsheets, and videos in a single case website.The case describes revelations that the production of cocoa in the Côte d’Ivoire involved child slave labor. Cadbury's culture had been deeply rooted in the religious traditions of the company's founders, and the organization had paid close attention to the welfare of its workers and its sourcing practices.The US Congress was considering legislation that would allow chocolate grown on certified plantations to be labeled “slave labor free,” painting the rest of the industry in a bad light.AHC and its leadership have invested significant time and capital to prepare the organization for changes to payment, including shared savings and BPs.A central component of AHC's effort to succeed under new payment models has been the development—and the execution—of a comprehensive strategy to engage AHC physicians in the redesign of care.In 2010, AHC treated 1.2 million individuals, saw more than 3.6 million ambulatory care visits, and processed more than 92,000 inpatient discharges.Although many providers are employed by AHC, the organization also contracts with a number of primary care and specialty providers and for services supplied by specialized children's hospitals.