The Equality Duty intends to ensure that public bodies are proactive in eliminating unlawful discrimination, advancing equality of opportunity and fostering good relations.
They must consider equality issues in everything they do with regard to the protected characteristics.
There are no specific exceptions to the ban on age discrimination for health or social care services.
This means that any age-based practices by the NHS and social care organisations would need to be objectively justified, if challenged.
They have the right to time off in emergencies or to deal with unforeseen matters, however there is no right to be paid for this time.
Carers are also protected when they receive goods, services and facilities.
Service providers must comply with equalities law and the commissioning authority must ensure providers are able to meet the requirements of the law.
The Equality Act applies to all those providing goods, services and facilities in Great Britain.
Mediation or family group conferences may be helpful in resolving the conflict.
The Equality Act places an Equality Duty on public bodies; it came into force on 5 April 2011.