Web Services Case Study

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These case studies show you how to compose the Web services platform components to solve real world problems.

Established in 1979, Senao International is a subsidiary of Taiwan’s incumbent mobile and broadband carrier, Chunghwa Telecom.

Nearly all of Senao’s competitors already had an online sales platform, so the company wanted to launch something quickly with minimal discussion time and cost outlay.

The new system had to be compliant with the Payment Card Industry Data Security Standard (PCI DSS), and credit card data required encryption.

Pfizer has now set up an instance of the Amazon Virtual Private Cloud (VPC) to provide a secure environment with which to carry out computations for research and development.

The VPC has enabled Pfizer to respond to these challenges by providing the means to compute beyond the capacity of the dedicated computing systems, which provides answers in a timely manner.The company sells mobile phones and related subscription plans, game consoles, and digital-home solutions.With more than 550 retail outlets in the country, Senao’s selling strategy is to drive maximum foot traffic to its stores, where trained salespeople meet with current and prospective customers.This part presents two case studies that tie together all the topics discussed so far.Chapter 15, “Case Study: Car Parts Supply Chain,” is a business-to-business (B2B) scenario that involves a car manufacturer, a car dealer, and a parts manufacturer.The business also focuses on an omni-channel strategy that seeks to provide customers with an integrated shopping experience.In 2016, Senao’s management decided they needed an e-commerce site to maintain market share and attract more customers to their stores.“When one instance or one machine would shut down, our whole CRM system wouldn’t be of service to other systems,” says Chang.With downtime often approaching one week, Senao was ready to migrate the system to a new solution with high availability.Today the e-commerce site has about 10,000 visits per month and brings in about 20 percent of total revenue.Although it is not a primary driver of business, the site serves Senao’s business goal of “online to offline,” encouraging people to visit its stores to boost transaction volume.


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